English translation is provided for convenience purposes only. The Japanese version of this document shall be regarded as the official version.
Montex. (the “Company”) understands the importance of protecting customer’s personal information, and will observe the Act on the Protection of Personal Information (the “Act”) and endeavor to handle and protect personal information in an appropriate manner in accordance with this Privacy Policy (the “Privacy Policy”).
1. In the Privacy Policy, “personal information” shall share the definition given in paragraph 1 of Article 2 of the Act; information on living individuals including any of the following.
2. Includes personal identification codes
The Company shall use customers’ personal information for the following purposes:
1. Provision and development of the Company’s products or services;
2. Notifications with respect to the Company’s products or services, or campaign;
3. Marketing, research or analysis for the purpose of the quality improvement or expansion of the Company’s products or services, etc.;
4. Provision of the maintenance or support of the Company’s services;
5. Notifications of amendment to the Company’s terms of use, policy, etc. (the “Terms”), with respect to the Company’s services;
6. Dealing with breach of the Terms, with respect to the Company’s services;
7. Verification of user’s own account at financial institutions;
8. Verification of the transfer to user’s account at financial institutions; or
9. Communication in emergencies. or
10. For any other purpose related to the above purposes. or
The Company may change the purpose of use of personal information to the extent that the purpose of use after the change is reasonably deemed in relation to the previous purpose of use. When the purpose of use has been changed, the Company shall notify the customer and/or publicly announce the purpose of use after the change.
The Company shall not use personal information, without the consent of the relevant customers, beyond the scope necessary for the achievement of the purpose of use, unless permitted by the Act or other laws or regulations; provided, however, that this provision shall not apply if:
The Company shall acquire personal information by proper means, and shall not acquire it by deception or other wrongful means.
The Company shall sufficiently and appropriately supervise the Company’s employees to ensure the security control of personal information against the risk of loss, destruction, alteration or leakage. When the Company entrusts a third party with the handling of personal information in whole or in part, the Company shall sufficiently and appropriately supervise the third party to ensure the secure control of personal information.
1. The Company shall not provide personal information to a third party without the prior consent of the relevant customers, unless the disclosure is permitted by the Act or other laws or regulations; provided, however, that the following cases shall not be regarded as a provision to a third party:
2. Cases where personal information is provided as a result of the succession of business in a merger or otherwise.
In cases where the Company is requested by a customer to disclose the personal information under the Act, the Company shall, after confirming that the request is made by the principal, disclose the personal information to the customer without delay (in cases where the Company does not have such personal information, the Company shall notify the customer to that effect); provided, however, that this provision shall not apply to cases where the Company is not obliged to disclose such personal information under the Act or other laws or regulations. Please note that the Company will charge a fee (eight hundred (800) yen (including tax) per disclosure) to the customer in connection with the disclosure of the personal information.
In cases where the Company is requested by a customer to correct, add or delete the personal information under the Act on the grounds that such personal information is contrary to fact, the Company shall, after confirming that the request is made by the principal, make a necessary investigation without delay within the scope necessary for the achievement of the purpose of use, and on the basis of the result, correct, add or delete the personal information and notify the customer to that effect (in cases where the Company decides not to make such a correction, addition or deletion, the Company shall notify the customer to that effect); provided, however, that this provision shall not apply to cases in which the Company is not obliged to make such a correction, addition or deletion under the Act or other laws or regulations.
In cases where the Company is requested by a customer to discontinue using or to erase the personal information under the Act on the ground that such personal information is being handled beyond the purpose of use publicly announced in advance or has been acquired by deception or other wrongful means and where it is found that the request has a reason, the Company shall, after confirming that the request is made by the principal, discontinue the use of or erase the personal information without delay and shall notify the customer to that effect; provided, however, that this provision shall not apply to cases in which the Company is not obliged to make such discontinuance or erasure under the Act or other laws or regulations.
The Company will only obtain a customer’s special care-required personal information after obtaining permission from that customer, except where permitted by the Act or other relevant laws and ordinances.
Cookies or similar technologies may be used in the Company’s service. Such technologies help the Company to recognize the status of use of the Company’s services, etc. and contribute to improvement of the services. When a user intends to disable cookies, the user may disable cookies by changing the web browser settings. Please note that when cookies are disabled, parts of the service may be unavailable.
With respect to requests for disclosure, etc., comments, questions, complaints and other inquiries regarding the handling of personal information, please use the following contact method:
Montex
Customer Support
Mail : support@montex.market
The Company shall endeavor to perform a timely review of the status of the operations regarding the handling of personal information and to improve such operation continuously.
The Company may amend this Privacy Policy as necessary.