Privacy Policy

English translation is provided for convenience purposes only. The Japanese version of this document shall be regarded as the official version.

Montex. (the “Company”) understands the importance of protecting customer’s personal information, and will observe the Act on the Protection of Personal Information (the “Act”) and endeavor to handle and protect personal information in an appropriate manner in accordance with this Privacy Policy (the “Privacy Policy”).

1. DEFINITIONS

1. In the Privacy Policy, “personal information” shall share the definition given in paragraph 1 of Article 2 of the Act; information on living individuals including any of the following.

  • Information such as full name, date of birth, or other descriptors that can be used to identify a specific individual (includes information that can be combined to identify a specific individual).

2. Includes personal identification codes

  • The definition of “special care-required personal information” used in the Privacy Policy shall share the definition given in Article 2 Paragraph 3 of the Act, including, but not limited to, the principal’s race, creed, social status, medical history, criminal record, fact of having suffered damage by a crime, or other descriptions which could be used for unfair discrimination, prejudice, or other disadvantages to the principal.
2. PURPOSE OF USE

The Company shall use customers’ personal information for the following purposes:

1. Provision and development of the Company’s products or services;
2. Notifications with respect to the Company’s products or services, or campaign;
3. Marketing, research or analysis for the purpose of the quality improvement or expansion of the Company’s products or services, etc.;
4. Provision of the maintenance or support of the Company’s services;
5. Notifications of amendment to the Company’s terms of use, policy, etc. (the “Terms”), with respect to the Company’s services;
6. Dealing with breach of the Terms, with respect to the Company’s services;
7. Verification of user’s own account at financial institutions;
8. Verification of the transfer to user’s account at financial institutions; or
9. Communication in emergencies. or
10. For any other purpose related to the above purposes. or

3. CHANGE OF PURPOSE OF USE

The Company may change the purpose of use of personal information to the extent that the purpose of use after the change is reasonably deemed in relation to the previous purpose of use. When the purpose of use has been changed, the Company shall notify the customer and/or publicly announce the purpose of use after the change.

4. RESTRICTION ON USE

The Company shall not use personal information, without the consent of the relevant customers, beyond the scope necessary for the achievement of the purpose of use, unless permitted by the Act or other laws or regulations; provided, however, that this provision shall not apply if:

  • The use of personal information is based on laws and regulations;
  • The use of personal information is necessary for the protection of the life, body or property of an individual and it is difficult to obtain the consent of the relevant customers;
  • The use of personal information is specially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the relevant customers; or
  • The use of personal information is necessary for cooperating with a national government, a local government, or a person or entity entrusted thereby in executing the affairs prescribed by laws and regulations and acquisition of the consent of the relevant customers may impede the execution of the affairs concerned.
5. PROPER ACQUISITION

The Company shall acquire personal information by proper means, and shall not acquire it by deception or other wrongful means.

6. SECURITY CONTROL

The Company shall sufficiently and appropriately supervise the Company’s employees to ensure the security control of personal information against the risk of loss, destruction, alteration or leakage. When the Company entrusts a third party with the handling of personal information in whole or in part, the Company shall sufficiently and appropriately supervise the third party to ensure the secure control of personal information.

7. PROVISION TO A THIRD PARTY

1. The Company shall not provide personal information to a third party without the prior consent of the relevant customers, unless the disclosure is permitted by the Act or other laws or regulations; provided, however, that the following cases shall not be regarded as a provision to a third party:
2. Cases where personal information is provided as a result of the succession of business in a merger or otherwise.

8. DISCLOSURE

In cases where the Company is requested by a customer to disclose the personal information under the Act, the Company shall, after confirming that the request is made by the principal, disclose the personal information to the customer without delay (in cases where the Company does not have such personal information, the Company shall notify the customer to that effect); provided, however, that this provision shall not apply to cases where the Company is not obliged to disclose such personal information under the Act or other laws or regulations. Please note that the Company will charge a fee (eight hundred (800) yen (including tax) per disclosure) to the customer in connection with the disclosure of the personal information.

9. CORRECTION, ETC.

In cases where the Company is requested by a customer to correct, add or delete the personal information under the Act on the grounds that such personal information is contrary to fact, the Company shall, after confirming that the request is made by the principal, make a necessary investigation without delay within the scope necessary for the achievement of the purpose of use, and on the basis of the result, correct, add or delete the personal information and notify the customer to that effect (in cases where the Company decides not to make such a correction, addition or deletion, the Company shall notify the customer to that effect); provided, however, that this provision shall not apply to cases in which the Company is not obliged to make such a correction, addition or deletion under the Act or other laws or regulations.

10. DISCONTINUANCE OF USE, ETC.

In cases where the Company is requested by a customer to discontinue using or to erase the personal information under the Act on the ground that such personal information is being handled beyond the purpose of use publicly announced in advance or has been acquired by deception or other wrongful means and where it is found that the request has a reason, the Company shall, after confirming that the request is made by the principal, discontinue the use of or erase the personal information without delay and shall notify the customer to that effect; provided, however, that this provision shall not apply to cases in which the Company is not obliged to make such discontinuance or erasure under the Act or other laws or regulations.

11. HANDLING OF SPECIAL CARE-REQUIRED INFORMATION

The Company will only obtain a customer’s special care-required personal information after obtaining permission from that customer, except where permitted by the Act or other relevant laws and ordinances.

12. USE OF COOKIES AND OTHER TECHNOLOGIES @else12. Cookie(クッキー)その他の技術の利用

Cookies or similar technologies may be used in the Company’s service. Such technologies help the Company to recognize the status of use of the Company’s services, etc. and contribute to improvement of the services. When a user intends to disable cookies, the user may disable cookies by changing the web browser settings. Please note that when cookies are disabled, parts of the service may be unavailable.

13. INQUIRIES

With respect to requests for disclosure, etc., comments, questions, complaints and other inquiries regarding the handling of personal information, please use the following contact method:



Montex

Customer Support

Mail : support@montex.market

14. CONTINUOUS IMPROVEMENT

The Company shall endeavor to perform a timely review of the status of the operations regarding the handling of personal information and to improve such operation continuously.
The Company may amend this Privacy Policy as necessary.